Right choice for New Car Service
Were you aware of the fact that you have the right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Considering getting the most out of the end of year car sales or want to have your new car serviced for the holidays? Here is some sound advice from Andersons Car Care Centre in Port Macquarie.
Purchasing a new car is one of the most significant investments most people make, so you should see to it that you care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware of the fact that you have the right to choose who will service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Don’t let anyone convince you that you must go back to the dealership who sold it to you for service or repairs. Provided the work is fulfilled to the manfufacturers specifications by an adequately trained person and uses adequate quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Andersons Car Care Centre mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Andersons Car Care Centre mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Andersons Car Care Centre will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the new car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the distinction between statutory, manufacturer and extended warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be superseded by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So keep an eye out for new car dealers who try to work in “express” or “extended” warranties, often for free, when selling you your new car. Quite often these ‘bonus’ warranties may include quite specialised restrictions or provisions, and are not always what they seem. Many times these special offers provide hardly any additional benefits in excess of the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with the dealership selling the car.
Such special offers are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or longer waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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